UGH!!! Do not get a Nissan lease, it's a scam! and never wanting to purchase a Nissan product again. They will not give me the option to reinstate, and pay up to what I owe. Never call back. I straightened this out at first six different times and it was fixed then it would pop up again and they would start again saying I had a payment that was never made in the beginning of the loan the dealership at first helped me then they told me to get a lawyer. That is INSANE!!! Regards, TH. Over a month ago I was hit from behind in my NEW 2019 Nissan Altima. Ok from where? I called customer service today because I have lost the title to my nissan. My payment is automatic, it should come out on the day I've selected, unless it's a Saturday or Sunday.
Reviews (214) 596-4000 Website. On this last lease, I decided to BUY-OUT my lease at the end. They did not care that i had a claim number and that my insurance will pay car they still would not listen. phone number the number is used in calling a particular telephone; "he has an unlisted number" Please enter all telephone numbers according to the International Telecommunications Standardisation Sector guidelines: +CC AA PPPP PPPP (Where C= Country code, A = Area code, and P = Phone number). from the jacked up customer service to the the cars that aren't worth a penny. This is delaying my retrieval of my vehicle. After a couple of weeks I call back to see if all is well and it never as been resolved. "They wanted me to stay on the line so they could remove my number not going to happen" well, you already have the answer to how stop the calls, Says they are from Nissan collecting a debt, I never answer and they never leave a message the only time I answered was the very first call, told them I already paid my car payment I know because I already spoke directly to Nissan and they said I was good, yet these people keep calling, call at least once a day for several weeks now. WRONG I HAVE HAD OVER 3 YEARS OF HARASSING CALLS HANG UPS CALLING 8 TIMES IN ONE DAY. Not one rep ever showed sympathy or empathy. 1-800-456-6622. Find more Car Dealers near Nissan Motor Acceptance. My family and friends ask what Nissan vehicle am I buying (smile). When I explain to her again, that I do not have account information because I tossed it all a few years ago. When I pick up the phone they don't answer; when I let it go to voicemail they don't leave a message. I requested to speak with a supervisor or manager to which he said it is not possible, I requested to be transferred to either ones voicemail, he said not possible, I requested their information as to name and position to know who to ask for once I call in, same response, not possible. From the Nissan dealership, to the customer service at the finance department, this has not been a good experience. I spoke with Moises in their collections department and reviewed some information that differed when I spoke with another representative the week before. In the event of a police traffic stop, I had to be prepared to prove to the officer that all this was true. I've made every payment on time for three years and out of the blue the contact me saying I'm behind on three payments!!! I don't know why they keep telling me it will, when it never does. I had leased a 2016 Rouge back in 2016, i returned it 2 months early.
I find the company uncompassionate and down right cruel when I called the reps. It doesn't say that. Now I have to pay off the FULL AMOUNT of the loan, which is $8,000 apx.
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